What has your broadband experience been like?

Here are some people's experiences of their broadband provision. Some are quite vocal about how good or bad it is, and others are more candid. Voice your opinion by completing the mini-survey on the right of the page!

The responses:

  • Ok
  • Slow
  • GOOD
  • Poor
  • Not Too Bad
  • Very very very good
  • Bad
  • PLUSNET IS NOT THE ISP THAT I SIGNED UP A FEW YEARS AGO ..DOWNLOAD SPEEDS ARE SHOCKINGLY SLOW AND TAKES AROUND AN HOUR LAST FEW TIMES TO GET TO SPEAK ON HELPLINE. DISGRACEFUL AND LOOKING TO CHANGE ASAP..
  • BT in my area is very poor. I have rung them a number of times and they said an engineer will come but they never do.
  • Rubbish
  • Interesting
  • Very good. Some problems though
  • Very slow
  • Good to start with has got slower over time
  • Crap!!!!!
  • Slow - always freezes when surfing the net or it takes forever to boot up
  • Too slow too long
  • O.k
  • A Bit Slow
  • More reliable! Applyng for jobs online/homebased jobs where the internet speed is crucial.
  • NOT GOOD
  • Fair, but as I have been with sky for 12 years they never offer me a better deal
  • No where near expected.
  • Laggy
  • Rubbish to say the leest
  • Very poor, especially recently
  • Brill
  • Fairly good
  • Middling
  • I've Had An Almost Flawless Service From Zen Internet
  • I've not experienced the problems a lot of people have but I do maintain all my devices. I do get better speeds abroad than I do in UK, even in poor Asian countries, same with phone access.
  • It's OK but we're too far from the exchange to get a good speed. It would be better if BT ran the cables directly here rather than the roundaboute route that thay have taken.
  • Okay
  • Variable
  • Slow, Getting Slower
  • All In All Its Been Good, But Not Getting Anywhere Near The Speed We Was Told We Could Get
  • I Get Mine From Plus Net And It Seems Ok Upto Now. Not Had Any Real Problems But This Is My First Computer
  • Low But Stable
  • LIKE SHIT OFF A HOT SHOVEL
  • FANTASTIC
  • Painful,very Slow, Especially When I Have Learned That BT Reduces The Speed If They Think You Are A Heavy User To Which I May Add I Am Not
  • Reasonable,but Not Fast
  • Seems Slow, But Not Sure
  • Generally Ok But Sometimes Slow
  • Terrible
  • Mostly Adequate ~ Only A Few Hiccups
  • Really Great Service And Very Few Problems
  • Very Very Slow And Keeps Freezing Up And Disconnecting On Its Own Without Warning
  • Seems To Get Slower And Slower
  • Rubbish!
  • First Class
  • Crap
  • Slow And Annoying
  • Very Good
  • Very Variable From Great To No Signal
  • Experience Could Have Been Better. Have Recently Gone To BT Broadband Option3 And My Download Speed Actually Decreased!!!
  • Average
  • Ok But Not Fast. It's Never Been As Fast As Advertised
  • Not Fast But Not Slow, and Definately Not The 20mb I Pay For
  • Talk Talk
  • Not To Bad But A Bit Slow
  • Awful
  • Very Slow And Freezes Screen


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