What has your broadband experience been like?

Here are some people's experiences of their broadband provision. Some are quite vocal about how good or bad it is, and others are more candid. Voice your opinion by completing the mini-survey on the right of the page!

The responses:

  • Ok
  • Slow
  • GOOD
  • Poor
  • Not Too Bad
  • Middling
  • Rubbish
  • Interesting
  • Very good. Some problems though
  • Very slow
  • Very very very good
  • Crap!!!!!
  • Slow - always freezes when surfing the net or it takes forever to boot up
  • Too slow too long
  • O.k
  • A Bit Slow
  • Rubbish!
  • BT in my area is very poor. I have rung them a number of times and they said an engineer will come but they never do.
  • PLUSNET IS NOT THE ISP THAT I SIGNED UP A FEW YEARS AGO ..DOWNLOAD SPEEDS ARE SHOCKINGLY SLOW AND TAKES AROUND AN HOUR LAST FEW TIMES TO GET TO SPEAK ON HELPLINE. DISGRACEFUL AND LOOKING TO CHANGE ASAP..
  • Bad
  • Fairly good
  • Brill
  • I've not experienced the problems a lot of people have but I do maintain all my devices. I do get better speeds abroad than I do in UK, even in poor Asian countries, same with phone access.
  • It's OK but we're too far from the exchange to get a good speed. It would be better if BT ran the cables directly here rather than the roundaboute route that thay have taken.
  • Very poor, especially recently
  • Rubbish to say the leest
  • Laggy
  • No where near expected.
  • Good to start with has got slower over time
  • NOT GOOD
  • Okay
  • Variable
  • Very Slow And Freezes Screen
  • Awful
  • Really Great Service And Very Few Problems
  • Mostly Adequate ~ Only A Few Hiccups
  • Terrible
  • Generally Ok But Sometimes Slow
  • Seems Slow, But Not Sure
  • Reasonable,but Not Fast
  • Painful,very Slow, Especially When I Have Learned That BT Reduces The Speed If They Think You Are A Heavy User To Which I May Add I Am Not
  • FANTASTIC
  • LIKE SHIT OFF A HOT SHOVEL
  • Low But Stable
  • I Get Mine From Plus Net And It Seems Ok Upto Now. Not Had Any Real Problems But This Is My First Computer
  • All In All Its Been Good, But Not Getting Anywhere Near The Speed We Was Told We Could Get
  • Very Very Slow And Keeps Freezing Up And Disconnecting On Its Own Without Warning
  • Seems To Get Slower And Slower
  • Not To Bad But A Bit Slow
  • Talk Talk
  • Not Fast But Not Slow, and Definately Not The 20mb I Pay For
  • Ok But Not Fast. It's Never Been As Fast As Advertised
  • Average
  • Experience Could Have Been Better. Have Recently Gone To BT Broadband Option3 And My Download Speed Actually Decreased!!!
  • Very Variable From Great To No Signal
  • Very Good
  • Slow And Annoying
  • Crap
  • First Class
  • Slow, Getting Slower
  • I've Had An Almost Flawless Service From Zen Internet


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