SOLVED: How to remove a stuck Oral-B toothbrush head

You shouldn't be able to see these bits of an electric toothbrush

You shouldn't be able to see these bits of an electric toothbrush

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Braun Oral-B electric toothbrushes are great for keeping your teeth clean, but what happens if you can't pull the head off to replace it? The head on one of ours simply refused to budge, until we pulled it so hard that the head itself came apart - revealing the springs and pins of its inner workings.


An electric toothbrush head shouldn't be hollow

An electric toothbrush head shouldn't be hollow

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We were initially a bit confused by this; maybe the toothbrush heads were different to the usual sort. The toothbrush head, pictured here after removal, had nothing in it but a bit of grime from years of use. And yes, it had been a couple of years, and we had changed the head once at most.


Sit the toothbrush in hot soapy water for 10-15 mins

Sit the toothbrush in hot soapy water for 10-15 mins

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A phone call to the Braun service centre quickly put matters straight. We had indeed pulled the toothbrush head apart, and the mechanism part had clearly fused itself to the metal shaft that sticks out of the toothbrush body. The technician said that we should replace the head every few months (which we knew, but didn't stick to), but also recommended that we remove the head after every use to keep it properly clean. She said that the cement-like gunk that toothpaste creates can easily stick the parts together. Indeed! Well, we were told to try soaking the toothbrush in mildly soapy boiling water for a bit, then to try pulling the head innards off.


Pull hard with pliers to remove the old toothbrush head

Pull hard with pliers to remove the old toothbrush head

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After a bit of soaking in soapy boiling water, we grabbed the head with pliers and pulled - and it came off! We were then able to slot a new, standard head on, and all was finally well.


electric toothbrush instructions

electric toothbrush instructions

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Of course, we could have avoided all this palaver if we'd read the instructions more carefully! They state quite clearly, "After use, rinse the brush head for several seconds under running water with the handle switched on. Then switch off the handle and remove the brush head. Rinse both parts separately under running water and wipe them dry."



13 Comments

by Anita on 23 April 2016 Reply
The best way is to remember to take it off once a week.
by John Swindells on 23 April 2016 Reply
You're absolutely right!
by Jeannette on 26 March 2016 Reply
I can't get the head off my toothbrush, and there isn't a button to push! Help!
by John Swindells on 26 March 2016 Reply
There isn't a button to push, Jeanette. You need to soak the head end of the toothbrush for ten minutes or so, and pull it off!
by Lilly Smith on 23 March 2016 Reply
OH MY GOSH! thank you so much!!!
by Brian on 20 March 2016 Reply
Done it! Almost given up, but yes put lt head down in a mug of hot soapy water & then with a thin tea knife gently lever it of.
by John Swindells on 20 March 2016 Reply
Well done! They can be a bit stubborn if left on too long.
by Michael P. on 28 January 2016 Reply
The other possible problem is that there are a lot of counterfeit Oral B brush heads being sold, including on Amazon--and they don't fit properly on the power base unit. I did not know about the issue until I read some reviews on Amazon. I just bought a pack of 8 Oral B replacement heads from Costco.com. As soon as I got them, I tested one. The minute I put it on, I knew I was in trouble due to the tight fit. Sure enough it would not budge: I had to use a pliers and a hack saw to get it off. Thank goodness, I did not destroy the base. I will be returning these. I don't want to say that Costco is selling a counterfeit product, but I sure don't think it should be so hard to remove the head. I'm not sure where to turn next.
by Howard on 28 November 2015 Reply
Excellent advice

Thank you very much

by Bob Lowe on 21 November 2015 Reply
No help in the instructions that came with the thing, except something about a 'special tool'?
by Margaret on 11 August 2015 Reply
Have only had toothbrush for 1 month but don't know how to get it off to clean it, the instructions only tell how to remove the brush head but my brush is connected in one piece to the charger, how do I remove it ?
by Cheryll on 25 February 2015 Reply
Yes, hot soapy water works. First I soaked the brush head overnight in peroxide. The next day I put It in boiling soapy water. After about a half hour I was able to pop the head off without pliers. Then I soaked the exposed mechanical head in white vinegar overnight to get all the residue off. Looks like new! Thanks for the solution.
by DJ on 06 September 2014 Reply
I forgot to mention that I'm in Clermont, Florida near Disney World. There are several British families living in my neighborhood. A lot of them come to this area on vacation and then decide to move here. My British lawn guy says it's because of the weather.
by DJ on 06 September 2014 Reply
I just noticed that you're in England. My lawn guy is a Brit. I'll have to tell him it took another Brit to tell me how to fix my toothbrush! Thanks.
by DJ on 06 September 2014 Reply
I just tried it. I squirted a little Dawn dish washing liquid into a tall coffee mug and added boiling water. It worked!!!
by JS on 21 November 2015 Reply
Thanks! Worked like a charm.
by Ayers on 04 August 2013 Reply
Thanks for this! Spent a wee while trying to pull the head of mine off before finding your post. Never even thought to try hot soapy water - seems so obvious now! :-)
by jay on 05 December 2014 Reply
I agree with Ayers. Thank you for your help. I did the same thing the first time I changed the head. At least I know there isn't a button I'm supposed to push. The Braun website should have a forum.
by John Swindells on 04 August 2013 Reply
Glad to help! It's amazing that Braun doesn't publish this neat tip on their website, don't you think?
by Sandra Kearns on 25 March 2016 Reply
Thank you so much. It definately works. I was about to give up and your common sense approach saved the day.

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